1. Introduction

Welcome to CraftPDFx ("we," "our," or "the App"). This Privacy Policy explains how we handle information when you use our mobile application. CraftPDFx is committed to protecting your privacy and ensuring transparency about our data practices.

By using CraftPDFx, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our App.

2. Information We Collect

2.1 Information We DO NOT Collect

2.2 Analytics Data (Anonymous)

We use Firebase Analytics to understand how users interact with our app. This helps us improve CraftPDFx. The data collected is anonymous and includes:

• App usage statistics: Which features you use (merge, split, compress, etc.)
• Device information: Device type, operating system version, app version
• Performance data: App crashes, errors, and performance metrics
• General analytics: Session duration, screen views, feature engagement

Important: This data is completely anonymous and cannot be used to identify you personally. We do not collect any personal information through analytics.

2.3 Crash Reports

We use Firebase Crashlytics to detect and fix bugs. When the app crashes, we automatically receive:

• Crash logs and stack traces
• Device state at the time of crash
• App version and device specifications

This information helps us identify and fix issues to improve app stability. No personal information or file content is included in crash reports.

3. How We Use Information

The limited anonymous data we collect is used solely to:

• Improve app functionality: Understand which features are most popular
• Fix bugs and crashes: Identify and resolve technical issues
• Enhance user experience: Optimize performance and usability
• Develop new features: Understand user needs and preferences

4. Storage Permissions

CraftPDFx requires storage permissions to:

• Read files: Access PDFs and images you want to process
• Save files: Save processed PDFs and images to your device
• Create folders: Organize output files in the CraftPDFx folder

Your Control: You can revoke these permissions at any time through your device settings. Without storage permissions, the app will save files to a restricted app-specific folder.

5. Data Processing

6. Third-Party Services

CraftPDFx uses the following third-party services:

6.1 Firebase (Google)

• Firebase Analytics: Anonymous usage statistics
• Firebase Crashlytics: Crash reporting and diagnostics

Firebase services are provided by Google and are subject to Google's Privacy Policy: https://policies.google.com/privacy

6.2 No Advertising

CraftPDFx does not display advertisements and does not use any advertising networks or trackers.

7. Data Retention

• Your files: Stored only on your device. You have complete control to delete them anytime.
• Analytics data: Anonymous usage data is retained by Firebase for up to 14 months.
• Crash reports: Crash logs are retained for 90 days to help us fix bugs.

8. Children's Privacy

CraftPDFx does not knowingly collect any information from children under 13 years of age. The app is designed for general audiences and does not contain content specifically targeted at children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

9. Data Security

We take data security seriously:

• All processing happens locally on your device in a secure environment
• We use industry-standard security practices for our backend services
• Firebase services are secured with encryption in transit and at rest
• We regularly update our app to address security vulnerabilities

10. Your Rights and Choices

You have the following rights:

• Access: You can request information about the anonymous data we've collected
• Deletion: You can request deletion of your analytics data
• Opt-out: You can disable analytics in app settings (if implemented)
• Permissions: You can revoke storage permissions anytime through device settings

11. International Users

CraftPDFx is available worldwide. If you are using the app from outside India, please note that any information collected will be processed in accordance with this Privacy Policy and applicable laws. Firebase services may process data in various countries where Google operates data centers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• We will notify users of significant changes through the app or via email
• Continued use of the app after changes constitutes acceptance of the updated policy

13. Contact Us

14. Legal Compliance

This Privacy Policy complies with:

• Google Play Store policies
• General Data Protection Regulation (GDPR) where applicable
• California Consumer Privacy Act (CCPA) where applicable
• Children's Online Privacy Protection Act (COPPA)
• Information Technology Act, 2000 (India)

15. Consent

By using CraftPDFx, you consent to:

• The collection and use of anonymous analytics data as described in this policy
• The use of Firebase services for analytics and crash reporting
• Local processing of your files on your device

You can withdraw your consent at any time by uninstalling the app or revoking permissions through device settings.